Terms &
Conditions

02 / Appointment requests

Requests, confirmation and changes

• An online, phone or messaging enquiry is a request only. An appointment is arranged only when the clinic confirms the date and time.
• Please provide accurate contact details and let the clinic know promptly if you need to cancel or reschedule. Contact the clinic directly to confirm availability.
• No cancellation charge, deposit, refund or rescheduling fee is stated in these terms. If a specific service has a fee or booking condition, the clinic should explain it before you agree to that booking.
• Do not send payment card numbers, CVV codes, passwords or unnecessary health information through a general website form or message.

03 / Health information

Medical and emergency disclaimer

Website content is general information, not a diagnosis, treatment plan or substitute for a consultation with a qualified dental or medical professional. Individual treatment depends on clinical examination and professional judgment. Do not delay seeking care because of something you read on this website.

This website is not an emergency service and may not be monitored continuously. For a serious or life-threatening emergency, contact local emergency services or go to the nearest emergency department. For an urgent dental concern, call the clinic and confirm availability rather than relying on a website message.

04 / Your responsibilities

Use the site thoughtfully

• Use the website only for lawful purposes and provide information that you are authorised to share.
• Do not impersonate another person, attempt to access accounts or systems without permission, introduce malicious code, disrupt service, or misuse contact channels.
• If you are arranging care for someone else, share only information you are authorised to provide and tell the clinic when the patient is a child or otherwise needs a representative.
• Do not use the website to transmit unlawful, threatening, abusive or infringing material.

05 / Website material

Content, intellectual proerty and acceptable use

Website text, branding, design, graphics and other material are owned by or used with permission by the clinic or their respective rights holders. You may view and use the material for personal, non-commercial information. Do not copy, republish, sell, alter or commercially exploit it without permission, except where applicable law permits.

You may link to public pages in a fair and lawful way that does not imply endorsement or misrepresent the clinic. The clinic may remove content or restrict access where reasonably necessary to protect the website, users or its rights.

06 / External services

Third-party services and links

The site may link to or use third-party services, for example maps, messaging or appointment tools. Those services are operated by others and may have their own terms and privacy practices. The clinic's actual providers and integrations must be verified; a link does not mean the clinic endorses every third-party statement or control.

Where you choose to contact the clinic through a third-party service, information may be processed by that service. Please review its notices and share only information needed for your enquiry. The separate Privacy Notice explains the clinic's current known privacy details and open items.

07 / Site operation

Availability and limitation of liability

The clinic aims to keep website information useful but does not promise uninterrupted access, error-free operation or that every page will always be current. Content may be corrected, changed or temporarily unavailable.

To the extent permitted by applicable law, the clinic is not responsible for indirect loss arising solely from reliance on general website information or temporary unavailability. Nothing in these terms excludes or restricts liability where doing so would be unlawful, nor does it limit a consumer's or patient's statutory rights or a professional's duties.

08 / Governing terms

Applicable law and updates

These terms are governed by the laws applicable in India, subject to mandatory consumer, healthcare, privacy and other legal protections. Nothing here selects a court or forum where that choice would conflict with applicable law.

The clinic may update these terms when the website or its practices change. The version and review date shown at the top identify this copy. Material changes should be displayed clearly. Continued use after an update does not constitute consent to unrelated personal-data processing.